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Brown glass dropper bottles

terms and conditions

return policy 

All sales are final

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​If an item is defective, damaged or if you receive the wrong item, we understand that this can be frustrating and we want to make it right for you.​ We take great care in packaging and shipping our products to ensure they arrive in perfect condition. If you receive a damaged item, please follow these steps:

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  1. Provide Evidence: Take a clear photo of the damaged item and the packaging it arrived in. This will help us assess the damage and assist in processing your claim quickly.

  2. Contact Us Immediately: Notify our customer service team within 72 hours of receiving the damaged item. You can reach us via email at info@blaqwildflower.com. Please provide your order number, a description of the damage, and photos. 

  3. Resolution Options: Once we have reviewed your claim, we will offer you one of the following resolutions:

    • A replacement of the damaged item at no additional cost.

    • A full refund for the damaged item.

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privacy policy 


1. Introduction

Welcome to Blaq Wildflower. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website and make purchases.


2. Information We Collect

  • Personal Information: When you make a purchase, we collect personal information such as your name, email address, shipping address, and payment information.

  • Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, and pages visited.


3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your orders and provide customer support

  • Improve our website and services

  • Comply with legal obligations


4. Sharing Your Information

We do not sell your personal information. We may share your information with third parties to:

  • Process payments (e.g., payment processors)

  • Ship your orders (e.g., shipping companies)

  • Comply with legal requirements

We use Wix.com to host our website and to process our orders. Wix.com’s privacy policy is located at:

https://www.wix.com/about/privacy


5. Data Security

We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.


6. Your Rights

You have the right to:

  • Access and update your personal information

  • Request the deletion of your personal information

  • Opt-out of marketing communications


7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.


8. Contact Us

If you have any questions about this Privacy Policy, please contact us at [Your Contact Information].


Effective Date: February 1, 2025

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