
Return Policy
All Sales Are Final
Due to the nature of our products, all sales are final. However, if your order arrives damaged, defective, or incorrect, we want to make it right.
We take great care in preparing and packaging every Blaq Wildflower order. If there is an issue with your order, please follow the steps below:
1. Take Photos
Take clear photos of the damaged or defective item and its original packaging. If you received the wrong item, please provide a photo of the item received.
2. Contact Us Within 72 Hours
Email us at info@blaqwildflower.com within 72 hours of delivery. Please include your order number, a brief description of the issue, and any applicable photos.
3. We'll Make It Right
Once your claim has been reviewed and approved, we will provide one of the following:
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A replacement at no additional cost, or
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A refund for the affected item.
Claims submitted after 72 hours of delivery may not be eligible for replacement or refund.
Privacy Policy
Last Updated: August 20, 2026
1. Introduction
At Blaq Wildflower, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains the types of information we may collect when you visit our website, make a purchase, or interact with us, as well as how that information may be used and shared.
2. Information We Collect
When you visit or make a purchase from Blaq Wildflower, we may collect information including:
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Personal Information: Your name, email address, billing and shipping address, phone number, and other information you provide when placing an order or contacting us.
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Payment Information: Payment information necessary to complete your purchase. Payments may be securely processed by Wix and/or third-party payment providers.
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Website & Usage Information: Information such as your IP address, browser type, device information, pages visited, and how you interact with our website.
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Communications: Information you provide when you contact us with a question, request, or customer service issue.
3. How We Use Your Information
We may use your information to:
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Process, fulfill, and ship your orders
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Communicate with you regarding your purchases
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Provide customer service and respond to inquiries
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Improve our website, products, and customer experience
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Send marketing communications when you have chosen to receive them
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Help prevent fraudulent or unauthorized transactions
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Comply with applicable legal and regulatory requirements
4. How We Share Your Information
Blaq Wildflower does not sell your personal information.
We may share information with trusted service providers when necessary to operate our business, including companies that assist us with:
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Website hosting and e-commerce services
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Payment processing
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Order fulfillment and shipping
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Website analytics and other business services
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Compliance with legal or regulatory requirements
Our website is hosted through Wix.com, which provides the online platform that allows us to offer our products and services. For more information about how Wix handles personal information, please review the Wix Privacy Policy.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to help the site function properly, understand how visitors use the website, remember preferences, and improve the overall shopping experience.
Depending on your location and the technologies used on our website, you may have options to manage or decline certain cookies through your browser or available cookie settings.
6. Data Security
We take reasonable measures to help protect the personal information provided to us. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Your Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information. These may include the ability to:
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Request access to certain personal information
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Request that inaccurate information be corrected
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Request deletion of certain personal information
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Opt out of marketing emails at any time
Certain information may need to be retained when required for legitimate business, tax, accounting, fraud-prevention, or legal purposes.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Updates will be posted on this page along with a revised “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact:
Blaq Wildflower
Email: info@blaqwildflower.com
